Support
Help when you need it
Most questions are answered in the documentation. If not, there is always a person to ask.
Read the documentation
Step-by-step guides for every plugin, written for restaurant owners. Start here: most answers are only a search away.
Free plugin: ask on WordPress.org
Support for the free plugins runs through their forums on WordPress.org, free of charge. Search the forum first, or start a new topic.
Licensed plugin: open a ticket
Customers with an active licence can open a ticket. We read every ticket and reply by email.
Help us help you
Tell us your WordPress version, the plugin versions and what you expected to happen. A screenshot or the page address helps a lot.
Tickets
Need a person?
Open a ticket and tell us what you are running into. Have your licence email at hand.
FAQ
Common support questions
Quick answers before you write to us.
Is support free?
Support for the free plugins is free, through the WordPress.org forums. Support for the paid plugins is included with your licence.
How fast will I get an answer?
We answer tickets in the order they arrive. Plans with priority support are answered first.
Where do I find the documentation?
On the documentation pages, with a guide for each plugin. Use the search box to find a topic quickly.